Proxy Access

If you are managing the health of another, you can apply for proxy access to that person’s online account.  This provides access to the person’s online account for:

• book and view appointments
• order medication
• access to medical records

Proxy access on behalf of children

People with parental responsibility for children have rights to access their children’s records.  This is in most cases.  Not all parents have parental responsibility.  Proxy access for parent and guardian to a child’s record is a practice-level decision.

Proxy access on behalf of another adult

A person must be registered for online access at the practice where the patient they are acting for is registered. Proxy is the recommended alternative to sharing login details.